If a controller doesn't show up, the issue is almost always cable, pairing, or driver.
Try this
- Swap to a different USB cable — try a known data cable.
- Plug into a back-panel USB port directly.
- Restart the device with the controller already connected.
- On PC, reinstall the controller driver from the Gear app.
Tip: If the LED lights up but the device doesn't detect input, the cable is almost certainly charge-only.
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