Why a microtransaction can fail or be reversed

Most failed microtransactions fall into a few categories. Reversals are usually triggered by anti-fraud rules, not by you.

Common causes

• Card declined for unusual activity — confirm the charge with your bank.
• Region mismatch between your account and the payment method.
• Wallet temporarily frozen after multiple failed attempts.
• Game-side delivery timeout — currency arrives later or is refunded automatically.

Tip: If money left your bank but the items didn't arrive within 24 hours, open a support case with the transaction ID.