Resetting a forgotten password

If you forgot your password, you can reset it from the sign-in screen as long as you still have access to your recovery email.

Steps

1. On the sign-in screen, choose Forgot password.
2. Enter the email tied to your IM Lab account.
3. Open the reset link from the email and pick a new, unique password.
4. Sign in everywhere again so your sessions update.

Tip: The reset link expires in 30 minutes. Request a new one if it times out.